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Customer Lobby
222 Reviews
4.9 out of 5 stars
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COLONELPETE 11 Apr 2013
CASEY AND MARK WERE PROFESSIONAL TO DEAL WITH; KNEW THEIR PRODUCTS; FOLLOWED THROUGH ON ANY PROBLEMS AND OFFERED A GREAT PRICE. MY 2010 CORVETTE GRAND SPORT IS A LIKE NEW CAR!! WOULD DEFINETLY DO BUSINESS WITH THEM AGAIN. CHAD, THE FINANCE MGR, IS ALSO HIGHLY EXPERIENCED AND DID A SUPERB JOB WI...TH MY TRADE-IN AND HANDLING THE FINANCIAL PAPERWORK. GREAT PEOPLE TO DO BUSINESS WITH!! JAMES PETERSCHMIDT COLONEL, USAF (RET) Show more
5 rate
DealerRater
Britsam16 09 Apr 2013
1st time I ever bought a used car and I couldn't be happier. The dealership was clean, people were friendly and the care is great! From the time we walked in Casey took good care of us. We were looking for a Range Rover Sport with few miles and clean. This car was great! It had a few minor things... that needed to be done and Casey took care of it. Everything was handled there and taken care of. I highly recommend Greater Chicago Motors to anyone looking for a beautiful car, all cars in this dealership are amazing. Definitely will go back to buy again!!!! Chuck & Kim Welch Show more
5 rate
DealerRater
pmk1970 02 Apr 2013
I have been searching for a Cobra for a long time. I found the exact car I was searching for at Greater Chicago Motors. Working with Maciej Musial was wonderful. He was very professional and the information he shared with me was correct. I flew into Chicago, he picked me up at the airport and took m...e to the dealership. Within an hour I was in the car driving home. I would recommend this dealership and Maciej to anyone looking to purchasing a vehicle. Very professional! Show more
5 rate
DealerRater
weloreyes9 30 Mar 2013
I was there 1 year ago brought a 750li traded a Sts Casey spoke with me on the phone an hour before closing talked me into driving from Joliet cause he was positive id find the right car not only did I drive home in it that nite my overall experience with this place with friendliness and straight fr...om the hip is a 10+ these guys are great to work with would recommend 100% thanks for a great deal and assume car Show more
5 rate
DealerRater
jfable 23 Mar 2013
I had been searching for a specifically spec'd M3 for quite a while and had reservations about ordering a car sight unseen, after seeing the perfect car at Greater Chicago I placed a call in order to "feel out" what purchasing and shipping would be like. I spoke to Maciej and he immediately explaine...d the process to me and put a lot of my concerns to ease. Over the course of a few days I spoke to Maciej several time and he was always very responsive and helpful. After determining a mutually agreeable price, we made the deal and the car was delivered without a hitch. Maciej explained the car was a 9 out of 10 as far as condition and he was not far off the mark, I would have called it a 10 out of 10. The car is beautiful and I would not hesitate to recommend Greater Chicago and Maciej to anyone interested in purchasing a high end or exotic vehicle. Show more
5 rate
DealerRater
colinrei 17 Mar 2013
I brought my car in for service/repair due to a wiring/electrical issue that would not let my car respond to the throttle or start. I chose them to do service on my car based on the good reviews, pricing, and the fact that they have worked on infiniti's before. The service was outstanding. They wer...e very friendly and not only did they fix the problem I brought my car in for, they mentioned other things that needed to be fixed, of a few I declined because I could do it myself. When it came down to the final payment, my quote ended up being half as much as they originally quoted me because they did not install a whole new IPDM (circuit board) and just gave me the relay that I needed. They really look out for their customers and try and save them money in any way they can. Along with all the repairs, they fixed a few other minor problems with my car free of charge. E-brake adjustments, installed a splash guard on my car (that kept falling off on me everytime I tried to put it on when I drove at high speeds), and I was also having this issue with my keyhole on my drivers side where it would pop out, and the plastic cover would come off. They kept it from popping out, and they used a putty to keep the plastic casing on. (this was a surprise to me, and it had been bothering me for months because I did not know how to fix it [being the keyhole to my door and all]) All in all, I am EXTREMELY happy with their service and if I ever need any repairs on my infiniti again, I will certainly go to them, and recommend anyone with an import/luxury car to go to them as well. They beat the dealership rates, mention anything else that is wrong with your car, and are friendly, fast, and most of all, look out for you the customer, and save you money. - Colin Show more
5 rate
DealerRater
Driver34 13 Mar 2013
When I visited Chicago Greater Motors to test an Audi, Casey was extremely helpful and friendly. These guys make you feel like family. After I purchased the vehicle, there were a few minor things that needed attention. So when I dropped the car off, Bruce arranged for them to drive me back to the Lo...op. That saved me a cab ride! After I picked my car up, I am happy to say that I'm a very satisfied customer and I would highly recommend Chicago Greater Motors to anyone. Show more
5 rate
DealerRater
toysrjd 11 Mar 2013
I have been looking for a 2001 Audi TT roadster in red for a year....found one here in Chicago...I live in Cincinnati so I wasn't sure about buying "sight unseen"...Mark and Casey where wonderful to work with! They made me feel great about my purchase and had it shipped to my door within 24 hours o...f signing the paperwork!!!! In this day and age I am so used to people not being friendly and helpful, these guys really opened my eyes to how nice and caring people can be! I went to work on Friday and made all my sales people and customer service people listen to how customers should truly be taken care of! Well done guys, I will be buying from you again! Show more
5 rate
DealerRater
dinosaf 11 Mar 2013
Sam the owner stood behind his mechandise and took care of his customer. He corrected issues in a timely manner and worked with me via phone and email to find a resolution to my issues. Customer services goes a long way and Sam and Chad displayed that.
4 rate
DealerRater
heroes4higher 26 Feb 2013
We are highly satisfied with our experience with Greater Chicago Motors. The transaction was easy and the pricing of the Hummer was very competitive. They were prompt and highly professional in dealing with us. Their attention to customer service was impressive and they take pride in making sure we ...were very satisfied with our purchase. The shipping was very fast. We are highly satisfied with this dealer and would recommend them to anyone. Thanks to everyone at Greater Chicago Motors for a job well done on our behalf John & Ronda Buckland Show more
5 rate
DealerRater
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